Privacy Policy of NAGASE Personal Care website

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We are committed to protecting your privacy and providing a safe online and digital experience for all users. Because we gather certain types of information about, and from, users so that we can better serve your needs, you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline.

YOUR USE OF THIS NAGASE PERSONAL CARE WEBSITE https://www.nagase-personalcare.com (THIS “WEBSITE”) CONSTITUTES YOUR AGREEMENT WITH THE TERMS OF OUR PRIVACY POLICY:

What Information Do We Collect About You?

We may collect “personal information” (defined below) about you from different sources, including:

• - Information you give us directly

We may collect information from you directly when you provide us with personal information, for example, in the course of registration, by filling out forms or sending emails, or by uploading online content. The types of information we may collect from you directly include your:

• - first and last name
• - salutation
• - email address
• - phone number
• - postal address
• - company name
• - URL of company website
• - business type of company
• - position
• - country
• - any information you post on chat, forums, bulletin boards or message service of this website

We also use contact lists and other information we may obtain from third parties.

• - Information collected automatically when you use this website

So that we can provide our users with the most efficient and enhanced, personalized service, we (and third party service providers acting on our behalf) use cookies and other tools (such as web analytic tools) to automatically collect information about you when you use this website, subject to the terms of this Privacy Policy and applicable data laws and regulations. The types of information collected automatically may include:

• - your IP address
• - your device identifiers
• - your Internet or wireless service provider
• - location-based information

Personal Information

By “personal information” we mean information that identifies you individually, such as names, mailing addresses, email addresses, and gender.

We may collect personal information from you in connection with email services we offer, surveys we undertake, in order to respond to your inquiry, or to participate in online forums or committees.

How Do We Use Collected Information?

We may use the information we collect to respond to your inquiries, improve our products and services, and operate our business.
The following are examples of how we may use the information we collect:

• - Fulfill customer inquiries, respond to any problems that may arise, such as difficulties in navigating this website or accessing certain features
• - Send samples, price quotations, products and information
• - Develop new products and services
• - Create and manage your account
• - Send you newsletters, features, promotional material, surveys and other updates, and offer
• - Send you email and/or postal messages with information about NAGASE brand and other content we think may be of interest to you
• - Develop and provide advertising tailored to your interests, including interest-based advertising
• - Personalize your experience on our websites by presenting products and information tailored to you
• - Evaluate and administer our products and services
• - Gauge user trends to determine what products and services are most popular with users
• - Enforce our Terms and Conditions and otherwise manage our business

How Do We Share Personal Information?

We may use both anonymous, aggregate demographic data and any personal information we collect for marketing or other business purposes.

We share anonymous, aggregate demographic information (such as gender, age, income, hobbies, interests, etc.), and anonymous information obtained from cookies and similar technologies, with our subsidiaries and our business partners. We do not share your personal information with any third parties outside of NAGASE Group unless you specifically consent to such sharing.

You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through this website or any other service available online), that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your email address, photograph, etc.), you may receive unsolicited messages from others. We have no control over this use of your personal information.

Important Note

We reserve the right to use or disclose any information without notice or consent as compelled by applicable law, regulation or legal requirement; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of this website, our digital apps, and our property and assure adherence to our Terms of Use; to protect the safety of our visitors or others; and to fulfill your requests.

Where Do We Store Your Data?

Your information is stored either in our databases or in the databases of our service providers, both of which servers are located in Japan. In some cases, and mainly for technical reasons, those databases may be stored on servers located outside of Japan (including outside of the European Union).

Do We Transfer Your Data To Other Countries?

This website and its associated servers and computers are located in Japan. We may transfer the information we collected to servers located outside the country in which you live or to subsidiaries based in other countries so that they may process the information on our behalf. In such a case, rigorous and relevant measures, physical, organisational, procedural, technical and related to staff, ensure the safety and the confidentiality of personal data. By using this website or otherwise providing NAGASE with personal information, you agree to us doing so in accordance with the terms of this Privacy Policy and applicable data protection laws and regulations.

How Long Do We Store Your Data?

We will retain the information we collected for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

How Do We Use Cookies?

We may use “cookies” in connection with operation of this website. Cookies are small pieces of information that are stored on your computer by this website server. Cookies are used for recordkeeping purposes‒the stored information can be retrieved by this website server when you return to this website.

Cookies allow us to personalize or regulate the use of this website, and also permit us to automate the access and data-entry functions of this website (e.g., login information), and to tailor the appearance or presentation of this website to your preferences or interests.

Web browsers are usually set by default to accept cookies but you may easily change this by modifying the settings of your browser. However, please note that should you choose to disable cookies, you may be unable to use part of the functions of this website.

How Do We Use Web Beacons?

We use web beacon technologies in order to assess traffic patterns, determine the effectiveness of our advertising campaigns, determine unique visitor counts and create an improved user experience on this website. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, which are commonly used in the industry and on many major websites. We also may include web beacons in promotional email messages or electronic newsletters in order to determine the effectiveness of those campaigns.

When a user accesses a page or email containing a web beacon, notice of that access is generated and sent to us. Because web beacons work in conjunction with cookies, users who do not want this information considered in association with anonymous cookie information should set their browsers to turn off cookies. (When users turn off cookies, web beacon technologies will still detect users' visits anonymously, but this information cannot be associated with other user information and is disregarded).

How Can You Control Your Personal Information?

If you prefer not to receive traditional mail or other offline promotions from us, please email: nagase-personalcare@nagase.co.jp

If you prefer not to receive email marketing or other online promotions and advertising from us, or if you want to opt-out of any sharing of your personal information with third parties not owned by us, please email: nagase-personalcare@nagase.co.jp

This website will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

We will try to implement your opt-out requests promptly, but you may still receive promotional information from us due to printing and mailing schedules. Please forgive any delay.

You have the right to obtain information on all of your stored personal information, to receive, to review, and if necessary to amend or erase. To do this, please email: nagase-personalcare@nagase.co.jp. The deletion of your personal data will be completed unless we are legally obligated to store the information.

Security of Your Personal Information

We have put in place appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect. No system can be completely secure, however, and we do not guarantee that unauthorized disclosures and access will not happen.

Changes in Corporate Structure

In developing our business, we might sell certain assets, or the company (or parts of it) may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets.

Visitors and Subscribers Outside Japan

This website and its associated servers and computers are located in Japan. All matters relating to these sites are governed by the laws of Japan. Any information you provide through this website will be transferred to, and used in, Japan or any other country in the world. By visiting this website and submitting information, you unambiguously consent to the collection, processing, transfer or use of your personal data, as described in this Privacy Policy.

You should be aware that many countries/districts do not afford the same legal protection to personal information as you might enjoy in your country/district of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws. Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with NAGASE’s instructions.

IF YOU DO NOT CONSENT TO ANY COLLECTION, PROCESSING, TRANSFER OR USE OF SUCH INFORMATION, PLEASE DISCONTINUE USE OF THIS WEBSITE.
BY USING THIS WEBSITE AND OUR DIGITAL APPS, YOU ARE CONSENTING TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL INFORMATION IN OR TO JAPAN OR ANY OTHER COUNTRY IN THE WORLD IN ACCORDANCE WITH THIS PRIVACY POLICY.

Changes to Our Privacy Policy

We will occasionally update this Privacy Policy. We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy.

YOUR CONTINUED USE OF THIS WEBSITE AND OF OUR DIGITAL APPS WILL CONSTITUTE YOUR AGREEMENT TO THE PROSPECTIVE APPLICATION OF ANY CHANGES IN THE PRIVACY POLICY.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please email: nagase-personalcare@nagase.co.jp
Please include the URL of this website and/or name of the publication or digital app involved in your request. Alternatively, you can contact us in writing at:
NAGASE & CO., LTD.
Life & Healthcare Products Department
Personal Care Products Division
Tokiwabashi Tower, 2-6-4 Otemachi,
Chiyoda-ku, Tokyo
100-8142 JAPAN